REGISTRATION
SECURITY
PRIVACY
YOUR ORDER
TRACKING YOUR ORDER
CHANGING OR CANCELING ORDERS
ADDITIONAL TERMS AND CONDITIONS
COPYRIGHT
DISCLAIMER
LIMITATION OF LIABILITY
ORDER ACCEPTANCE
EXTERNAL SITES
HOW DO I CONTACT SALONMY.COM ABOUT THE PRIVACY POLICY?
USER CONTENT
REGISTRATION
You must register at salonmy.com to make an online purchase and to maintain a personal account on the website. Registration allows you to be enrolled in our CREDIT program where you can earn rewards with every product purchase.
We are dedicated to keeping your information secure and private for your peace of mind when registering.
Registration allows you to quickly and easily monitor the status of your orders as well as view your order history.
You may enter many shipping addresses in your profile, but it is important for verification purposes that your name and billing address be entered exactly as maintained on your credit card account.
You must be 13 years of age or older to register.
SECURITY
salonmy.com has implemented Secure Socket Layer technology — one of the most robust encryption platforms available.
Your credit card or debit card information will be encrypted from the moment you enter it. A browser in secure mode will display a URL address beginning "https://" rather than the standard "http://." The "s" stands for "secure."
PRIVACY
salonmy.com values our customers and respects their privacy. Customer information is collected in an effort to improve your online experience and to communicate with you about our products, services, contests and promotions. salonmy.com only communicates with you in regard to an order placed or if you register to be notified of special deals, or enter a contest or promotion on our website. We do not share, trade or sell your information to anyone outside of salonmy.com without your prior consent.
This Privacy Policy covers any personal information that salonmy.com obtains from you when you use our website. We invite you to check back periodically to see if we have made any changes. If we make any material changes, we will post a notice on our homepage. By using our website, you agree to the terms of our policy.
YOUR ORDER
When you provide a valid email address with your order, you will receive an email confirming that your order has been accepted and also when it has been shipped. Additionally, you will receive an email notification if there is cancellation to your order.
TRACKING YOUR ORDER
When your order has been shipped, you will receive a shipment confirmation via email that includes a tracking number and link for you track your order status. Your tracking information can also be found in "MY ACCOUNT" under "Order History".
CHANGING OR CANCELING ORDERS
Before you place your order, you can view the contents and the total amount in your Shopping Cart. Once your order has been submitted successfully, it immediately goes to the warehouse to be fulfilled to ensure quick delivery. No cancellation or modification of order or refund will be entertained, unless the item you have ordered is abruptly out of stock or we are unable to fulfil the order for any other reason.
If an item is defective, we will replace the item once the defective item is returned to us, provided we receive notice of the defect within 3 days of receipt of such defective item. To return a defective item, please contact our customer support for assistance via phone or email. Our contact details are as follows:
Mobile number: 010-365 4002 / 011-2663 2662
Email: cs@salonmy.com
Address : 28,Jalan PJU1A/12,Taman Perindustrian Jaya,47301 Petaling Jaya Selangor
You may return any item in your order within reasonable cause. However the items must be in good condition and in original packaging. The item must be unaltered, unopened and sealed in the same condition that you received it. Items returned will not be refunded. You can choose to exchange the returned item with items of equal value or top up the difference for higher value items. Customer will bear the shipping cost unless it is established that exchange is required due to our oversight.
We recommend that you use reputable and recorded delivery service as we cannot be held responsible for items not received. We will not be responsible for returned items that are lost or damaged in transit. Proof of postage will not be accepted/deemed as proof of receipt/delivery. You should take reasonable care to ensure that the items returned to us are not damaged in transit and if appropriate, arrange suitable insurance.
ADDITIONAL TERMS AND CONDITIONS
PLEASE READ THE FOLLOWING ADDITIONAL TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable laws that which salonmy.com may modify, alter or update at any time in its sole discretion.
COPYRIGHT
All content included in this site, including but not limited to text, graphics or code is the property of salonmy.com. Permission is granted to electronically copy or print hard copy portions of this site for the sole purpose of placing an order with salonmy.com. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited.
DISCLAIMER
THIS SITE AND THE MATERIALS AND PRODUCTS IN THIS SITE ARE PROVIDED "AS IS" AND WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, SALONMY.COM DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. SALONMY.COM DOES NOT REPRESENT OR WARRANT THAT THE FUNCTIONS CONTAINED IN THE SITE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THIS SITE OR THE SERVER THAT MAKES THE SITE AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. SALONMY.COM DOES NOT MAKE ANY WARRANTIES OR REPRESENTATIONS REGARDING THE USE OF THE MATERIALS IN THIS SITE IN TERMS OF ITS CORRECTNESS, ACCURACY, RELIABILITY OR OTHERWISE. THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
LIMITATION OF LIABILITY
SALONMY.COM SHALL NOT BE LIABLE FOR ANY SPECIAL OR CONSEQUENTIAL DAMAGES THAT RESULT FROM THE USE OF, OR THE INABILITY TO USE, THE MATERIALS IN THIS SITE OR THE PERFORMANCE OF PRODUCTS, EVEN IF SALONMY.COM HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. APPLICABLE LAW MAY NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY OR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
ORDER ACCEPTANCE
The receipt of an email order confirmation does not constitute the acceptance of an order or a confirmation or an offer to sell. Salonmy.com reserves the right, without prior notification, to limit the order quantity of any item and/or refuse service to any customer for any reason not prohibited by law. Orders shall be deemed accepted upon your acceptance of the terms of the invoice issued with the product delivered to you.
EXTERNAL SITES
This site may contain links to other sites on the internet that are owned and operated by third-party vendors and other third parties ("External Sites"). You acknowledge that salonmy.com is not responsible for the unavailability of, or the content located on or through, any External Site. You should contact the site administrator or webmaster for those External Sites if you have any concerns regarding such links or the content located on such External Sites.
HOW DO I CONTACT SALONMY.COM ABOUT THE PRIVACY POLICY?
If you have any questions regarding our privacy policy, please email cs@salonmy.com
USER CONTENT
By uploading User Content and posting User Content that you have hash tagged with #salonmy or other salonmy hashtags, you agree to the following:
You grant to salonmy and its affiliates, retail partners and/or related entities and Salonmy, the irrevocable right in perpetuity to use your photo(s) and/or video(s) that you submit, upload, post or otherwise provide or make available to Salonmy or its vendors, on or through the website, in its marketing and/or in its advertising, including your User Content that is on third party companies' websites, for example Instagram, Twitter, Facebook, Pinterest and YouTube, that is associated with hashtags related to Salonmy.
Salonmy may use, reproduce, distribute, combine with other materials, alter and/or edit your Photos in any manner in its sole discretion, with no obligation to you whatsoever. You hereby represent and warrant that (i) you own all rights in and to your Photos, (ii) you have permission from any person(s) appearing in your Photos to grant the rights herein; (iii) you are not a minor, and (iv) Salonmy use of your Instagram handle and/or Photos will not violate the rights of any third party or any law. You hereby release, discharge and agree to hold Salonmy and any person acting on Salonmy behalf harmless from any liability related in any way to Salonmy’s use of your social media handle, your Photo(s) and/or video(s).
